Who We Are and What We Do
At DaVinci Spas, we provide custom metal spa design and fabrication services to our clients. This Privacy Policy explains our information practices, the kinds of information we collect, how we use and share that information, and your options.

Scope and Applicability
This Privacy Policy applies to Personal Information processed by DaVinci Spas in our business operations, including on our websites (each a “Site”), forums, blogs, and other online or offline offerings (collectively, the “Services”). This Policy applies to all of DaVinci Spas’ operating divisions, subsidiaries, affiliates, and branches, and any additional subsidiary, affiliate, or branch of DaVinci Spas that we may subsequently form. It is designed to comply with applicable laws within the United States, including the California Consumer Privacy Act (CCPA).

Personal Information We Collect
The types of Personal Information we collect depend on your interaction with us and the requirements of applicable law:

• Communications with Us: Email address, phone number, or mailing address when you request information about our Services or communicate with us.
• Creating Design Concepts: Full name, email address, phone number, physical address, design preferences, and photographs/blueprints of your home.
• Surveys: Information you provide when participating in surveys.
• Posting: Any content shared on forums, blogs, or social media pages is considered “public” and is not subject to privacy protections.
• Chat/Messaging: Personal Information disclosed during chats or messages with our representatives may be collected.
• Automatic Data Collection: IP address, user settings, cookie identifiers, browser details, operating system, location information, pages visited, and device information.

How We Use Your Information
DaVinci Spas uses the information collected to:

• Manage Individual information and accounts;
• Respond to questions, comments, and other requests;
• Provide access to certain areas, functionalities, and features of our Services;
• Answer requests for client or technical support;
• Allow you to register for events;
• Improve the functionality and security of our Services;
• Conduct analytics to understand user behavior and enhance our offerings.

DaVinci Spas is not responsible for inaccuracies or errors in the Personal Information provided by users. It is the user’s responsibility to ensure that the information submitted to us is complete and accurate.

Cookies, Pixel Tags, and Technologies
We use cookies, pixel tags, local storage, and similar technologies to collect information automatically. These technologies are used for:

• Operational Necessity: Ensuring proper functionality of the Services.
• Performance Analytics: Understanding visitor behavior and improving our offerings.
• Functionality: Providing enhanced features, such as saved preferences.
• Advertising: Delivering targeted advertisements based on user behavior.

Users can manage cookie settings through their browser.

How We Share Your Information
DaVinci Spas shares information in the following ways:

• Service Providers: For IT services, payment processing, and client support.
• Business Partners: Joint product or service offerings.
• Local Contractors: Sharing limited information with qualified contractors to implement your spa design.
• Advertising Partners: Providing demographic and activity data for interest-based advertising.
• Legal Requirements: Disclosures to comply with legal obligations or protect rights, safety, or property.
• Business Changes: In the event of a merger, acquisition, bankruptcy, or other business transaction, Personal Information may be transferred to relevant parties, subject to this Privacy Policy.

DaVinci Spas shares Personal Information with third parties solely for purposes outlined in this Privacy Policy and with your explicit or implied consent, where required.

Third-Party Websites and APIs
Our Services may include links to third-party websites or integrate with third-party APIs. These are governed by the respective third-party privacy policies, and we encourage you to review them before engaging. Interactions with third-party websites, APIs, or contractors accessed through our Services are at your own discretion and risk. DaVinci Spas disclaims all liability for any damages or losses arising from such interactions.

Your Rights
Depending on your jurisdiction, you may have the following rights:

• Access and Portability: Request access to the Personal Information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your Personal Information.
• Objection and Restriction: Object to or restrict certain data processing activities.

DaVinci Spas reserves the right to decline user requests for access, correction, or deletion of Personal Information if such requests are unreasonable, repetitive, require disproportionate effort, or are not mandated by applicable law. To exercise these rights, contact us at the email provided below.

Data Retention
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, information is securely deleted or anonymized.

Data Security
DaVinci Spas implements appropriate technical and organizational measures to protect Personal Information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no system can guarantee 100% security. In the unlikely event of a data breach that affects your Personal Information, DaVinci Spas will notify you and the appropriate regulatory authorities as required by applicable law.

Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children. If we become aware of such data, it will be promptly deleted.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When changes are made, we will revise the “Effective Date” at the top of this document. Significant changes will be communicated to users as required by law.

Sensitive Data Handling
Sensitive Personal Information, such as photographs or blueprints submitted to DaVinci Spas, will only be used for the purposes of fulfilling design and fabrication requests and will not be shared with third parties except as necessary to provide the requested Services.

Contact Information
For questions or concerns regarding this Privacy Policy, contact us at privacy@davincispas.com.